Context HelpIf you get lost inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will show up. It includes thorough information about all the operations that you can carry out on that particular page. Each popup opens on the same page so that you can quickly get back to your work.
Video TutorialsWe have a huge assortment of instructional video clips explaining how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.If you can't find the solution you searching for, have a glimpse at our extensive Frequently Asked Questions database, which covers questions asked by actual users and offers real solutions. We regulary "revamp" our FAQ database with new Q&A's so as to cover all the new additions and innovations related to our hosting platform.
Ticketing SystemIf you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our excellent team of support engineers available 24-7 and ready to assist you with any problem. Each support ticket you open will be responded to within 1 hour (the average trouble ticket response time being approximately twenty minutes), so you will never have to wait a long time to get an answer to your question.